Terms & Conditions

PRICES & ACCESS OVERVIEW

1. Access times and up to date prices for the hire of our Beach Huts are shown on our website.
2. Hourly rates apply during summer months only. Hourly hire is subject to on the day availability of Beach Huts.
3. Prices and access times are subject to regular review and may change
4. Access is restricted to daylight hours as stipulated by Marshalls Beach & Leisure Huts Ltd
5. We are unable to guarantee access for drop in bookings.

BOOKINGS AND PAYMENT

1. A minimum of 24 hours’ notice is required for all bookings. Bookings can be taken up to six (6) months in advance.
2. Payment in full is required at the time of booking
3. All payments are inclusive of a non-refundable deposit at £25 per Beach Hut. Refer to cancellation policy.
4. Hourly (minimum of 2 hours) hire of a Beach Hut (summer months only) is subject to on the day availability. Full payment is required on arrival and in advance of the keys being issued.
5. Advance or online/telephone bookings for the hourly hire of Beach Hut are unavailable.
6. Bookings are not deemed confirmed until payment is received in full
7. Once payment has been received this confirms your acceptance of our Terms, Conditions and Cancellation Policy.
8. Bookings (inclusive of Gift Voucher Bookings) are Non-Transferrable in Name, Date or Beach Hut
9. Persons must be 21 years or over to book a Beach Hut. We reserve the right to request proof of age on your arrival.

GIFT VOUCHERS

1. Available via Booking Enquiry Line Only
2. Gift Voucher (GV) is redeemable against full or part payment of Hire Charge. When used as part payment the balance must be paid in full at the time of booking.
3. GiftVoucher must be presented on arrival
4. Gift Vouchers will be deemed void if not used prior to their expiry date
5. Gift Vouchers have no cash value

REFUNDABLE DEPOSIT AGAINST LOSS/LATE RETURN OF KEYS AND/OR DAMAGE

1. All bookings (inclusive of Hourly and Gift Voucher Bookings) require a £25.00 Returnable CASH deposit held against loss or late return of keys and/or damage to the Beach Hut or its contents. This is to be paid on arrival and will be refunded upon the timely return of keys, along with the Beach Hut and its contents being present and in good state.

BEACH HUT ACCESS

1. Keys will only be issued on arrival with payment in full being received.
2. Keys are to be collected by the hirer stated on the booking. Confirmation of access timings and key collection will be forwarded via e-mail prior to the hire date.
3. Key collection outside of the stated hours (excluding an extension of access hours) is available by prior arrangement. Please contact Marshalls Beach & Leisure Huts at the earliest opportunity.
4. The hirer stated on the booking shall be responsible for ensuring the Beach Hut is vacated and secured according to the access times stipulated.
5. The hirer stated on the booking is responsible for ensuring the keys are returned to the office by the ‘end of hire access time’ each day. This also applies to multiple days/weekly and monthly bookings.
6. We reserve the right to levy an additional charge of one day’s hire, at the applicable rate, for the late return of keys. The cost will be charged to the hirer named on the booking, by way of deduction from the ‘returnable’ deposit, or by invoice should the rate be in excess of the refundable deposit.
7. The hirer named on the booking shall notify Marshalls Beach & Leisure Huts of lost keys at the earliest convenience. Lost keys will incur a charge of £20.00. The cost will be deducted from the ‘returnable deposit’ or by invoice should a deposit not be received.

DAMAGE

1. The named-hirer will be held responsible for any damage caused to the Beach Hut including fixtures and fittings and items provided, at a cost stated on the inventory, otherwise than by reasonable and fair use.
2. Any costs incurred by Marshalls Beach & Leisure Huts Ltd as a result of repair or replacement will deem the returnable deposit non-refundable, in part or full. Any additional cost in excess of £25.00 will be charged to the hirer named on the booking by way of invoice.

DEPARTURE

1. On departure the Named Hirer shall ensure the Beach Hut is left in a reasonable state. Used cups and cutlery are to be washed. The cushioned seating brushed free from sand. Rubbish removed and placed in an external bin and the floor swept. Spare water can be used to clear the sink of debris.
2. A charge of £8 will apply should the mentioned be undertaken by Beach Hut staff. This will be withheld from the deposit or charged by invoice.

DOGS

1. A maximum of two (2) Well-Behaved Dogs are permitted in the huts. Dogs are not allowed onto the cushioned seating. It is not permitted for dogs to be left unattended in or around the Beach Hut. Please keep your dog under control and supervised at all times. Dispose of dog waste in one of the many purposeful bins situated along the promenade. Please take note of Redcar & Cleveland Council Dog Laws (signage all along Lower Promenade) with regards to Beach Access and Fouling. Failure to abide by these rules could jeopardise future access for all dogs into the huts. 

FIRE RISKS

1. Smoking is not permitted in or around the Beach Hut
2. Due to the increased risk of fire BBQ’s, stoves, grills, and such like items are not to be used in or around the Beach Huts.
3. With the exception of phone chargers, baby bottle warmers and laptops you are prohibited from using your home electrical items in the Beach Hut. For example, heaters etc.
4. PAT TESTED electrical goods (mini fridge, microwave, toasters, heaters) will be available for hire.

GENERAL USAGE

1. Use of the raised shelving for anything other than additional storage is strictly prohibited. Marshalls Beach & Leisure Huts Ltd cannot accept liability or responsibility for injury sustained due to the misuse of the shelving.
2. The deck chairs and windbreaker included in your hire rates are permitted onto the beach. All other items provided are to remain at the Beach Hut.
3. The hirer stated on the booking form shall not sublet the Beach Hut to any person(s).
4. The use of the Beach Hut for advertisement display or sale of goods, products or services including religious material is not permitted.
5. The use of illegal substances is not permitted in or around the Beach Huts. Persons deemed to be supplying, using or under the influence of an illegal substance(s) will be reported to the police. The hire terms will be terminated with immediate effect with no return to the hirer the portion of charge paid in respect of any unexpired period.
6. The named-hirer is responsible for visitors to the hut and shall not cause nuisance, annoyance, inconvenience, or disturbance to others.
7. Marshalls Beach & Leisure Huts Ltd cannot accept liability or responsibility for damage or loss to personal belongings kept within the Beach Huts during the agreed hire period.
8. Marshalls Beach & Leisure Huts Ltd reserve the right to gain daily access to the Beach Hut for the purpose of cleaning. 
9. No notice to access your Beach Hut will be given if it is believed that a breach of one or more of the conditions of hire has occurred, or we have reason to believe a criminal offence has been, or is about to be, committed.
10. Personal belongings left in the Beach Hut after departure will be held as Lost Property in the Beach Hut Office, for 28 days.

EMERGENCY/VEHICLE ACCESS

1. The Lifeguard Station (seasonal) is a First Aid Point
2. Should a person(s) be in immediate danger, you should phone 999 to contact the emergency services. Seek assistance for the Lifeguard Station and then notify a member of the Marshalls Beach & Leisure Huts team.
3. Access for emergency vehicles Police/Fire/Ambulance/Coastguard is required along the promenade. Please ensure that the route to the front of your Beach Hut is cleared quickly and as safely as possible.

In such cases please be observant of young children and less abled bodied people who may require assistance.

TERMINATION OF BOOKING

We reserve the right to terminate a booking, without refund, if our terms and conditions are not adhered to. Additionally, future bookings may be declined.

COMPLAINTS

1. You have a right to complain should you feel unhappy with our service, or the Beach Huts. We welcome the opportunity to rectify any issues as soon as possible and therefore request you come and speak to a member of the team at your earliest convenience.

Here at Marshall Beach & Leisure Huts Ltd, we thank you for your co-operation and wish you a very enjoyable stay. Please do not hesitate to contact a member of the team should you at any time require assistance.